Wrongful Arrest/Defamation: We have seen a rising trend in the frequency and cost of wrongful arrest (or defamation) claims in the retail sector. As we always say, certain members of the

Manual Handling/Moving: Second to Slip, trip & fall in terms of frequency, but often much more costly due to long-term damage, these incidents need careful management. It is critical that your staff

In todays Retail Environment risk needs to be managed proactively, and it is important to start with the biggest risks and prioritise activity to mitigate these risk factors to prevent incidents,