- 5% of the total reported workplace injury figure (9,143) occurred in the Retail Sector which is a rising trend over the last 5 years
- On average across sectors, 32% of all workplace injuries were due to manual handling however 44.8% occurred in Retail Sector (this figure was the highest frequency of manual handling injury type across all sectors)
- 43% of manual handling accidents that resulted in musculoskeletal injury were triggered by the incorrect lifting of a load
- 50% of all occupational illness relates to musculoskeletal ill-health
- The number of injuries causing four or more days’ absence from work reported to the HSA in 2017 increased by 9% compared to 2016
- In 2016, non-Irish national workers made up 15.5% of the Irish workforce. Of all non-fatal injuries reported to the HSA in 2016, 19% involved non-Irish national workers.
- According to PIAB the average EL claim in 2017 was €32,014. This represents a 24% increase from the average EL claim figure in 2010 of €24,374
- According to PIAB the frequency of EL claims in Ireland has increased by 34% from 807 EL claims in 2012 to 1,216 EL Claims in 2017
- According to PIAB back injury pay-outs range from minor (€14,800) to serious (€92,000). Manual handling injuries in retail often fall within the €35,000 – €75,000 range depending on circumstances with extreme variance on either side common
- Almost every year, manual handling injuries are the most common non-fatal injury. They account for approximately one third of all injuries. Slips, trips and falls was the second most common trigger, coming in at 18 per cent of all accidents.
- Recent analysis of the awards also indicated that shops, supermarkets and shopping centres are the top business premises for accidents that result in a public liability claim. Smaller numbers of accidents occur in nightclubs, bars, fast food outlets and restaurants
- Considering that the Retail Sector is most at risk from Manual Handling injuries and claims, and the pay-outs are climbing in frequency and value it is imperative to tackle this problem proactively
The human factor. Thoughts and observations.
The life-blood of any organisation is its people; the success of every system, in every organisation is determined by human factors. We are seeking a deep understanding of these human factors; these are some of our thoughts and observations.